Thank you for visiting
RioLinx.com (“RioLinx”, “we”, “us” or “our”). RioLinx provides an extranet
authentication solution, Extradium™ for SharePoint, allowing companies to
deploy internet and extranet sites on top of SharePoint 2013, 2016 and 2019. Our
solution is user- friendly, easy to use and simplifies user and group
management of external users.
We recognize and respect the importance of protecting
the privacy of our customers, registered members, partners, resellers and
visitors (all together “User(s)”) who use our products and services (collectively
referred as the “Services”) offered on our website (the “Site”).
This Privacy Policy is to inform you how we
receive, collect and use your personal information.
This Privacy Policy is subject to
modification and/or update as set forth below under the caption “Updates”.
This privacy policy is part of the terms
of use, which governs your use of our site and
that you must read and accept.
By
using our Site or downloading any of our Services, or voluntarily providing
your information to us, you consent to the collection and use of all
information as set forth in this privacy policy. If you do not
agree to the terms of this Privacy Policy, please do not share any information
with us and do not use our Site or download our Services.
Contact us at privacy@riolinx.com concerning
anything you do not understand.
2.
Personal information we collect directly
from you
When you use our Services we collect some
personal information relating to you and your use of our Services. This personal
information is data that can be used to uniquely identify or contact a single
person.
·
Registration
Information
You
need to create a RioLinx account before you can download and use our Services.
When you register for an account, we collect your e-mail address, your first
and last names, your company name and your country.
·
Other Personal
Information you intentionally share
We
may collect some personal information you submit to us through our Site,
emails, fax and telephone, including but not limited to, when you place an
order with us, contact us for a request, provide us with a testimonial, comment
on our blog, use our ShareThis tools we make
available to our Users.
Personal
information you provide to us may be collected by us even if an order,
registration, or other process is started but not completed or otherwise
cancelled.
3.
Non Personal
information we collect from other sources
We
may collect information about you that is not personal information.
·
Analytics information
We
use several third party analytics services to collect, store and examine
information about our Users. These services help us to measure web traffic and
improve the effectiveness of our Site.
These
third party services include, but are not limited to, Google Analytics. Google
Analytics collects usage data about our Users including which webpages you
visit, what you click on, when you performed those actions. By using our Site,
you allow Google to retain and use the information collected about you in your
use of Google Analytics, subject to the terms of its Privacy Policy.
·
Log files
Like
the majority of the websites you visit, our servers keep log files that record
data from Users to the Site. The data gathered in these log files is not
personal information. It may include your internet protocol (IP) address,
browser type, operating system, and other general information about our Users.
We may collect this non-personal information to analyze trends, administer the
site and track User’s movements on the Site.
·
Cookies
Cookies
are small information text files that are stored on your computer hard drive by
your web browser.
When
using this Site, Cookies may be stored on your computer hard drive. Cookies help
us recognize you when you return to our site. We also use cookies to ensure you
obtain the information you request and to improve our site navigation according
to user needs. None of the information collected by a cookie contains Personal
Information. Our Web site may contain links to third-party Web sites.
4.
How we use the information we collect
We
use information we collect about you for the following purposes:
Ø To identify you when you sign up on our
Site or create a RioLinx account;
Ø To operate and maintain your RioLinx
account and provide you with access to our Site;
Ø To provide you with maintenance and
technical support if necessary;
Ø To communicate with you, send you any email
newsletter and keep you posted on RioLinx latest product announcements,
software updates and upcoming events;
Ø To process your orders.
5. How we share the information we collect
Your trust is very important to us, which
is why we don’t sell, rent nor share information we receive about you with third
parties without your consent, except as noted in this Privacy Policy.
·
We may share your
information with our hosting provider
We
use a third party to provide us with server space, where our Site and your
personal information are stored. The hosting provider may have access to your
information but is obligated not to disclose or use your information for any
purpose whatsoever. We strive to work with reputable hosting providers because
your security is important to us. However, we cannot guarantee the reliability
of our hosting provider. By using our Site, you hereby agree that we are not
liable for any privacy breaches that may occur as a result of the actions of
our hosting provider.
·
We may share your
information with MailChimp
We
may share your personal information when we store some of your information in
third party marketing programs, such as MailChimp, and use it to contact you
about our Site and Services.
·
We may share your
information in the event of a change of control
We
may also transfer and assign your information in the event we are sold,
acquired, or a majority of our business is acquired by a third party.
·
We may share your
information in response to legal requests
We
reserve the right to disclose information you provide to us as required by law,
in response to legal process and law enforcement requests and as necessary or
appropriate, in our view, to operate the Web Site, process orders or
registrations and to protect the rights or property of RioLinx.
5. Security and Protection of Information
RioLinx
is committed to ensuring the security of your personal information. We take reasonable
precautions to protect the confidentiality and security of your personal
information placed on our Site.
Portions
of the Site may require registration and log-in processes in which you will
select a username and password (collectively, the "Passwords").
Passwords provided to you by us are the confidential property of RioLinx and
may be used by you solely for your individual use of the Site (and otherwise as
specified by us). You are responsible for maintaining the confidentiality of
any Passwords and for all activities that occur using your Passwords, whether
or not authorized by you. You agree to immediately notify us of any
unauthorized use of your Passwords or accounts.
We
strive to take reasonable measure to protect your security. However, we cannot
guarantee that any information may be accessed, disclosed, altered or destroyed
by any breach. You hereby agree that you are fully responsible and liable and
hold us harmless in the event of use or misuse of your personal information by
others that may cause you harm directly or indirectly.
If you
would like to update or correct information previously provided to us, please
send an e-mail with your new information, including your complete name, company
name, address, and email address to privacy@riolinx.com.
7.
California Online Privacy Protection Act
Users from California may access our Site.
We fully comply with California’s online privacy legislation. If you have any
questions about your rights under this Privacy Policy, please contact us for
more information.
We
may change our Privacy Policy from time to time as new features or services are
added, suggestions from our Users are incorporated or other changes are made. Therefore
we encourage you to visit our Privacy Policy webpage frequently to ensure you
are aware of the latest version. Your
continued use of our Services following any modifications to this Privacy
Policy will constitute your acceptance of such modification.
This
policy was last updated on January 8th, 2020.