PRIVACY POLICY
 
1.      Introduction
Thank you for visiting RioLinx.com (“RioLinx”, “we”, “us” or “our”). RioLinx provides an extranet authentication solution, Extradium™ for SharePoint, allowing companies to deploy internet and extranet sites on top of SharePoint 2010 or 2013. Our solution is user- friendly, easy to use and simplifies user and group management of external users.
We recognize and respect the importance of protecting the privacy of our customers, registered members, partners, resellers and visitors (all together “User(s)”) who use our products and services (collectively referred as the “Services”) offered on our website (the “Site”).
This Privacy Policy is to inform you how we receive, collect and use your personal information.
This Privacy Policy is subject to modification and/or update as set forth below under the caption “Updates”.
This privacy policy is part of the terms of use, which governs your use of our site and that you must read and accept.
By using our Site or downloading any of our Services, or voluntarily providing your information to us, you consent to the collection and use of all information as set forth in this privacy policy. If you do not agree to the terms of this Privacy Policy, please do not share any information with us and do not use our Site or download our Services.
Contact us at privacy@riolinx.com concerning anything you do not understand.
 
2.      Personal information we collect directly from you
When you use our Services we collect some personal information relating to you and your use of our Services. This personal information is data that can be used to uniquely identify or contact a single person. 
·         Registration Information
You need to create a RioLinx account before you can download and use our Services. When you register for an account, we collect your e-mail address, your first and last names, your company name and your country. 
·         Other Personal Information you intentionally share
We may collect some personal information you submit to us through our Site, emails, fax and telephone, including but not limited to, when you place an order with us, contact us for a request, provide us with a testimonial, comment on our blog, use our ShareThis tools we make available to our Users.
Personal information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled.
3.      Non Personal information we collect from other sources
We may collect information about you that is not personal information.
·         Analytics information
We use several third party analytics services to collect, store and examine information about our Users. These services help us to measure web traffic and improve the effectiveness of our Site.
These third party services include, but are not limited to, Google Analytics. Google Analytics collects usage data about our Users including which webpages you visit, what you click on, when you performed those actions. By using our Site, you allow Google to retain and use the information collected about you in your use of Google Analytics, subject to the terms of its Privacy Policy.
·         Log files
Like the majority of the websites you visit, our servers keep log files that record data from Users to the Site. The data gathered in these log files is not personal information. It may include your internet protocol (IP) address, browser type, operating system, and other general information about our Users. We may collect this non-personal information to analyze trends, administer the site and track User’s movements on the Site.
·         Cookies
Cookies are small information text files that are stored on your computer hard drive by your web browser.
When using this Site, Cookies may be stored on your computer hard drive. Cookies help us recognize you when you return to our site. We also use cookies to ensure you obtain the information you request and to improve our site navigation according to user needs. None of the information collected by a cookie contains Personal Information. Our Web site may contain links to third-party Web sites.
4.      How we use the information we collect
We use information we collect about you for the following purposes:
Ø  To identify you when you sign up on our Site or create a RioLinx account;
Ø  To operate and maintain your RioLinx account and provide you with access to our Site;
Ø  To provide you with maintenance and technical support if necessary;
Ø  To communicate with you, send you any email newsletter and keep you posted on RioLinx latest product announcements, software updates and upcoming events;
Ø  To process your orders. 
5.      How we share the information we collect
Your trust is very important to us, which is why we don’t sell, rent nor share information we receive about you with third parties without your consent, except as noted in this Privacy Policy.
·         We may share your information with our hosting provider
We use a third party to provide us with server space, where our Site and your personal information are stored. The hosting provider may have access to your information but is obligated not to disclose or use your information for any purpose whatsoever. We strive to work with reputable hosting providers because your security is important to us. However, we cannot guarantee the reliability of our hosting provider. By using our Site, you hereby agree that we are not liable for any privacy breaches that may occur as a result of the actions of our hosting provider.
·         We may share your information with MailChimp
We may share your personal information when we store some of your information in third party marketing programs, such as MailChimp, and use it to contact you about our Site and Services.
·         We share your information with Microsoft Dynamics CRM
We may share your personal information when we store some of your information in a third party customer relationship management services including Microsoft Dynamics CRM.  
·         We may share your information in the event of a change of control
We may also transfer and assign your information in the event we are sold, acquired, or a majority of our business is acquired by a third party.
·         We may share your information in response to legal requests
We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Web Site, process orders or registrations and to protect the rights or property of RioLinx.
5.    Security and Protection of Information
RioLinx is committed to ensuring the security of your personal information. We take reasonable precautions to protect the confidentiality and security of your personal information placed on our Site.
Portions of the Site may require registration and log-in processes in which you will select a username and password (collectively, the "Passwords"). Passwords provided to you by us are the confidential property of RioLinx and may be used by you solely for your individual use of the Site (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Passwords and for all activities that occur using your Passwords, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Passwords or accounts.
We strive to take reasonable measure to protect your security. However, we cannot guarantee that any information may be accessed, disclosed, altered or destroyed by any breach. You hereby agree that you are fully responsible and liable and hold us harmless in the event of use or misuse of your personal information by others that may cause you harm directly or indirectly.
6.    Corrections
If you would like to update or correct information previously provided to us, please send an e-mail with your new information, including your complete name, company name, address, and email address to privacy@riolinx.com.
7.      California Online Privacy Protection Act
Users from California may access our Site. We fully comply with California’s online privacy legislation. If you have any questions about your rights under this Privacy Policy, please contact us for more information.
8.    Updates
We may change our Privacy Policy from time to time as new features or services are added, suggestions from our Users are incorporated or other changes are made. Therefore we encourage you to visit our Privacy Policy webpage frequently to ensure you are aware of the latest version.  Your continued use of our Services following any modifications to this Privacy Policy will constitute your acceptance of such modification.
This policy was last updated on November 5th, 2013.​
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